Customer Testimonials

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DealerRater May 26, 2026

We called one week and we got an appointment the next week. They were very busy. We dropped off the car on a Thursday night and our appointment wasn’t till 10 on Friday and by 7:30 in the morning they were calling us and telling us what was wrong with it and how long it would take to fix it and we picked it up I can’t remember probably about two or 3 PM that day best service ever and also the best service people ever. We appreciate you. Thank you.

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DealerRater May 21, 2026

Nice, clean showroom friendly employees excellent service go out of your way to make you satisfied

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DealerRater May 21, 2026

Best place to take your car for service. Took less than half hour for oil change and tire rotation.

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DealerRater May 21, 2026

The team is always helpful and efficient. I feel comfortable and confident with the service they provide for our entire family’s vehicles.

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DealerRater May 20, 2026

I love getting my car serviced at Bob Pulte! They always take great care of my vehicle. They also drive me to work and pick me up when my vehicle is ready. Fantastic customer service!

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DealerRater May 19, 2026

Great place to shop especially for a HD truck... Jim was easy to work with and walk me through the process

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DealerRater May 19, 2026

I bought a new Z06 from you. Had it for a week and got a nail in my tire, took 3 days to get the new tire. it came in on aFriday so it didn't get put on till Monday afternoon. They had it for 6 days and when I pick it up, it was covered in dirt and bird crap. For the money I spent on the car and service plan, I would think I could get it washed before they gave it back to me.

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DealerRater May 18, 2026

We had a great experience from start to finish. Deondre was our salesman, and he was everything you’d hope for when buying a vehicle; knowledgeable, low-pressure, friendly, and very personable. He made the entire process feel comfortable and straightforward. Jesus from the finance team was also fantastic. He was quick, friendly, and incredibly helpful in making sure everything was handled efficiently and clearly. As lifelong residents of Lebanon, we’ve always gone out of town to purchase vehicles in the past. This time, we wanted to shop locally, and we’re glad we chose Bob Pulte Chevrolet. We truly ... Read More

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DealerRater May 15, 2026

Service has been good, no complaints. I bought the van here and service it here.

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DealerRater May 15, 2026

They were most respective and advised me well. They advised me that no repair is needed at this time.

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DealerRater May 13, 2026

My car salesman, Jim Hall, was great. He was knowledgeable, friendly, answered all my questions and made the car buying experience a good one. I would definitely recommend him and the dealership to my friends and family for any future car buying.

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DealerRater May 13, 2026

Everyone I encountered was very professional and courteous and were able to answer any and all questions I had. I will definitely return for future service needs for my car.

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DealerRater May 11, 2026

Had a quick and easy purchase. Steve was great! I did not feel pressured to buy, he even allowed me to leave and get lunch and come back. Would purchase from there again.

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DealerRater May 8, 2026

Was a great experience and would absolutely recommend you purchase a vehicle from Bob Pulte and dealing with Jim was amazing. Made the whole experience well worth it.

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DealerRater May 8, 2026

Steve Woodruff and the team supporting him were wonderful to work with! I bought my vehicle out-of-state, and they provided all of the needed information to help me make an informed decision, which in turn helped speed the process up. Steve went far out of his way and was always available to answer any questions I had! *Note* It is up to the purchaser to figure out out-of-state vehicle delivery. This was my first experience doing so, and they gave me the tools I needed to make a well-informed decision. 10/10!

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DealerRater May 7, 2026

Steve is a fast, knowledgeable and a good commentator professional. He was very helpful and has a pleasant personality.

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DealerRater May 5, 2026

Great experience with Bob Pulte. Family on a road trip and had some major car trouble. We chose a Chevrolet dealership for service. Glad we did. Blake and his team really came through. They connected us with a car rental service so we were able to continue our trip uninterrupted. We left our car with them and a few days later we picked it up and are on our way again! Thank you again for all your help!

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DealerRater May 4, 2026

Worst dealership I’ve ever worked with. Bought a car from them that was a good deal and within a few days noticed issues. Called them to address with no acceptable solution. Very shady dealership. Finance person (Karen) was the worst! Should’ve stopped the deal right then, but gave them the benefit of doubt. I will never go back to this dealership, no matter the deal they offer. I’ll trust my gut next time.

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DealerRater May 4, 2026

These guys are always great. They provided my service right on schedule and they are always very cordial and professional

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DealerRater May 3, 2026

Stopped in to make a appointment and worked out you had a opening for what I needed done and you knocked it out, I was out of there in no time thanks

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DealerRater May 2, 2026

I think James Hall did a great job answering all of my questions that I had about the SUV that I purchased. He took his time and did not pressure me on anything. I would recommend him to any one who was looking to buy a new Chevrolet.

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DealerRater May 1, 2026

Blake checked it well and did what he could. Unfortunately, I still having an issue to resolve. I keep getting codes but have to reset them to get it to the shop. So, they aren't showing when I make the appointment. Blake is great to deal with and communicates what he finds.

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DealerRater Apr 29, 2026

They did a great job tho diagnose and repair my 2017 chevy truck with same day service ! Much appreciated !

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DealerRater Apr 27, 2026

Deondre was amazing to work with! Wasn’t a pushy salesman, got us a fair deal on our trade in and got us into our new Tahoe! Would definitely recommend to a friend!

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DealerRater Apr 27, 2026

Super frendly but not pushy. Helpful in finding the best truck in my price range. Thank you

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DealerRater Apr 27, 2026

Tim was great to work with. He was helpful and listened to my concerns. It was a very welcoming environment. From Tim to his manager to the finance manager - everyone was awesome !!!

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DealerRater Apr 25, 2026

Got the part ordered and worked with me on getting the truck in for repairs.

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DealerRater Apr 25, 2026

They called after I dropped my car to tell me I needed 2 new filters because they were dirty. This car only has 25000 miles on it. I did it but not happy. Never have I needed filters at that mileage.

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DealerRater Apr 24, 2026

Took my previous truck in for repairs and found out it needed significant repairs on transmission. Inquired about a trade for a new truck and struck a fair deal

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DealerRater Apr 24, 2026

Great service. They were on schedule and got me in and out quickly. Thank you.

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DealerRater Apr 22, 2026

Scott a the other gentleman at service is pleasant an respectful men. They do a good job of helpin get you in an out. I had Scott helpin me an he was very thorough on an issues with my two vehicles. Once every thing was done. I was kept update on my vehicle an called as soon as it was ready. I thank everyone for the experience at Bob Pulte. I will most certainly recommend any one needing there vehicles serviced gas or diesel to go to Bob Pulte service center.

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DealerRater Apr 20, 2026

It is all ways good. Just your pricing is a little high. Your service is good. Your people are good. I have always got in and out in a reasonable time. It's just I fine your cost to be a little high. But I understand you have a large overhead. So for now I will deal with it.

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DealerRater Apr 19, 2026

Service was fast and they did an excellent job. I will continue to take my truck there.

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DealerRater Apr 19, 2026

We have been loyal customers for some time now, and they always seem to make things right, if there is a problem

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DealerRater Apr 18, 2026

No windshield wipers nor any assistance with information didn't have windshield wipers nor did anyone assist or help provide any further information

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DealerRater Apr 18, 2026

Very nice. Start to finish in less than 45 minutes. Nice experience. Will be back

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DealerRater Apr 16, 2026

Generally positive for this and all past visits. Communication and work have always been good and no attempts at ripping us off or sneaking in unnecessary charges like we've experienced at other dealers.

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DealerRater Apr 16, 2026

My apt for an oil change was at 8:30. My trail boss wasn't taken back until 9:10 and I left at 9:35. Way too long. Shouldn't be behind schedule at 8:30.

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DealerRater Apr 15, 2026

Friendly and respectful associates very customer friendly and helpful nice clean restrooms for customers to use

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DealerRater Apr 12, 2026

I had a problem with my car after receiving service. I talked to the service manager about it and he could not have been nicer about it. I took it back in and they not only repaired that problem, but fixed a couple of others that they found. Bob Pulte Chevrolet service has always been fair and give me great service. Thanks Austin and Blake!!

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DealerRater Apr 10, 2026

Bob Pulte was able to get me out of 2 vehicles and gave me a good deal on a new truck. It dropped my monthly payments down and I no longer have to worry about maintenance on 2 vehicles. The new truck is amazing and I will be back for future business.

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DealerRater Apr 8, 2026

James (jim) did absolutely everything in his power to help me walk out of that dealership with the absolute best possibility for me. He didnt stop until he helped me in every way he could, and I am so thankful!

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DealerRater Apr 7, 2026

Everyone is always very nice at Bob Pulte and they got me in quickly and did a great job.

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DealerRater Apr 3, 2026

I got my oil changed and tires rotated in less than an hour.no trouble at all.

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DealerRater Apr 2, 2026

Bob Pulte Chevrolet went above and beyond to help us with repairs to our Chevrolet Equinox . Thank you so much

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DealerRater Apr 1, 2026

I had an appointment at 10:45, which was confirmed by email and a text message. When I arrived for my appointment, the rep told me he had my appointment at 11 but it was ok that I was early, he could squeeze me in. I told him my appointment was at 1045 and I could show him my text. He kept telling me I was wrong, wouldn’t look at the text and asked me what the big deal was about 15 minutes. Never once did he just simply apologize about the mixup IN THEIR SYSTEM so we could just move on. I don’... Read More

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DealerRater Mar 30, 2026

Great experience buying my new car. They did everything to get me the best deal possible on the vehicle I wanted.

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DealerRater Mar 28, 2026

Deondre was very straightforward and helpful to work with. Great experience overall, would highly recommend Deondre.

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DealerRater Mar 27, 2026

Great service. Efficient. Knowledgeable staff. Nice waiting area. Always friendly and helpful I would recommend highly

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DealerRater Mar 26, 2026

The team at Bob Pulte is great. World class service every time as they always go above and beyond.

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DealerRater Mar 25, 2026

Everything went as planned. Great experience. Timely repair and service. Will return in the future.

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DealerRater Mar 22, 2026

Scott Gillam, the Service Writer went beyond expectations in ensuring that our 2018 Silverado was properly repaired -- an electrical issue that other repair places couldn't properly fix. We will definitely be back!

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DealerRater Mar 22, 2026

Great people! Fast, Fair and Fortunate to have them as my auto specialist! Than you

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DealerRater Mar 22, 2026

Deondre Pierce was awesome to work with. He made the transaction quick and filled out paperwork ahead of time so that when I got in from out of town to purchase the truck, most of the work was already done!

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DealerRater Mar 22, 2026

Fast, friendly service! A great experience! Thank you for your services! Great job! Greg Silence

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DealerRater Mar 21, 2026

Deondre was the best and was extremely easy to work with. The dealership made me an excellent offer on the vehicle I wanted to buy, and I could not be more pleased with the result. I would highly recommend both the dealership and Deondre, and I will definitely go back when I am in the market for another car. Thank you so much.

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DealerRater Mar 20, 2026

They got the car in, the problem was found and fixed in a timely manner. They kept us informed on what was wrong and the cost to fix it. The service team was very courteous.

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DealerRater Mar 19, 2026

all details of buying my new car were excellent. From Jeff my salesman to Karen the financial person. Could not be happier

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DealerRater Mar 19, 2026

Took my Blazer in on time. Finished in under 1 hour. Couldn't ask for better service.

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DealerRater Mar 19, 2026

Bought my 2018 Colorado at this dealership. Trusted this dealership enough to return and purchase my 2025 Equinox there as well

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DealerRater Mar 18, 2026

Jim Hall was helpful, genuine, and enjoyable to work with. Leasing at Bob Pulte was a great experience.

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DealerRater Mar 18, 2026

Had the best experience with the purchase of my truck. Very helpful and friendly staff. Will purchase from them in the future

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DealerRater Mar 17, 2026

Fast and efficient. Very knowledgeable. You guys are very transparent. I have been a satisfy customer for over 20 years.

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DealerRater Mar 16, 2026

We made an appointment with the service department. Called the following day to confirm the appointment prior to showing up because they said they were having computer issues the day before. They said there was no appointment, so, we made another appointment for later in the week. We show up to the appointment at the scheduled date and time and are told there was no appointment in the system for our service. We insisted that there was. The representative insinuated that we were lying about setting up the appointment. The service department serviced the car any way.

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DealerRater Mar 15, 2026

Super easy. Everything was set up and ready to go when I arrived. Amazing salesman and an excellent truck

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DealerRater Mar 14, 2026

Steve is an awesome salesman....very professional and knowledgeable on what he sells...I have used him about 4 times and very pleased....

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DealerRater Mar 13, 2026

Jim has a very nice sales approach and was very easy to do business with...it was an enjoyable experience.

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DealerRater Mar 12, 2026

I had a great experience with Bob Pulte / Steve Woodruff. They have excellent staff and customer service. We appreciate being in and out with a great car in no time at all. I would highly recommend.

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DealerRater Mar 11, 2026

The staff at this dealership is always very friendly and helpful. Always answer any questions I have and keeps us on track for any future maintenance

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DealerRater Mar 11, 2026

Super friendly knows the stuff about what he’s selling and how to get it done would recommend him for sure

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DealerRater Mar 10, 2026

Very good people very friendly. And when we pulled on the lot, Jeffrey Thompson was the first one out, the door to come out and help us and helped us with what we wanted, I would highly recommend that place to anyone.

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DealerRater Mar 5, 2026

The dealership is always willing to work with people. This is the third vehicle or maybe it’s my 4th vehicle we have bought from Bob Pulte.

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DealerRater Mar 5, 2026

The staff was kind, helpful and considerate. Checked in with me to let me know when car service would be completed.

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DealerRater Mar 3, 2026

My favorite dealership for purchase and service. Best buyer experience now and 6 years ago

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DealerRater Mar 2, 2026

Good experience with everyone being courteous and professional. Service was done well and to my satisfaction.

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DealerRater Mar 2, 2026

The service team is very friendly and professional The service team is very fast as well

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DealerRater Mar 1, 2026

Bob Pulte is always a pleasure to deal with, they always look for answers instead of coming up with issues. I will definitely return to give them more business in the future.

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DealerRater Feb 28, 2026

Wonderful. Helpful. Efficient. Found us the perfect vehicle. We would highly recommend to anyone shopping!

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DealerRater Feb 26, 2026

Friendly sales and staff who were willing to explain all steps taken to complete the sale. They went above and beyond to ensure the best price possible.

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DealerRater Feb 26, 2026

Bob Pulte is great. My service advisor Nolan was excellent. I would highly recommend Thank you

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DealerRater Feb 22, 2026

Have always used pultes . Good service. No issues with them.we would recommend. Bob Pulte’s .

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DealerRater Feb 21, 2026

Had two appointments on two different cars had to wait 20 min because they hept handling me off to other people with nobody checking me in so got my service came back three hours later for service on my next car same thing happened the wait the hand of to other they 20 mim later got the first one I checked in with said need my service and could you check the trunk button not working he through a gasket look like I as for something special I guess I did nobody here to check today said want have. Anybody soon I ... Read More

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DealerRater Feb 21, 2026

Fantastic Customer Service! Jesus went above and beyond to find me a Dealer Trade. My wife and I have purchased 5 new vehicles from Bob Pulte and it's always an excellent experience!

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DealerRater Feb 20, 2026

As always, excellent and transparent service that is efficient and thorough. I trust this dealership to be fair and honest.

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DealerRater Feb 20, 2026

He was very professional and very patient with us. We have bought other cars from him and all appointments have been great.

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DealerRater Feb 20, 2026

Friendly everyone introduced there self. My sales rep worked hard for me to get where I needed to be. No pushiness. Very polite.

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DealerRater Feb 20, 2026

Nice relaxing experience work well with customers to achieve the same goal very friendly will go back

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DealerRater Feb 17, 2026

they have been taking care of our vehicles for over 20 years. Austin, Blake, and David are amazing. Always takes care us.

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DealerRater Feb 15, 2026

I am very pleased with the way skeeter took care of our wants and need. He was very patient and very knowledgeable.

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DealerRater Feb 15, 2026

Quick they helped me look up my rewards and changed air filters which I had forgotten to mention

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DealerRater Feb 15, 2026

Sales manager was clear and concise. Buying process was easy. Our salesman himself did not provide a great experience.

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DealerRater Feb 15, 2026

Saw the vehicle online. The team worked with me on final delivery price. Bought the vehicle outright so there wasn't any financing involved. Smooth, easy, and quick experience!

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DealerRater Feb 14, 2026

We loved the experience with this dealership everybody is so friendly and helpful. We will be back.

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DealerRater Feb 10, 2026

Service is great. They got my truck in quick, kept me informed and furnished a loaner while mine was getting fixed.

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DealerRater Feb 9, 2026

They were very friendly and determined to find and fix the problem.kept me in the loop.

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DealerRater Feb 9, 2026

Easy to set up an appointment. Very friendly when I arrived and got me in and out very quickly. Explained everything that I had questions about. Check out was fast and easy with another friendly face.

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DealerRater Feb 8, 2026

Always great service and a fair price . Staff are very friendly and keep me informed of the status of my vehicle.

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DealerRater Feb 5, 2026

The process to put our new vehicle was quick and easy. The staff were all friendly and helpful. Everyone was extremely accommodating as we had a short timeframe in order to buy our car.

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DealerRater Feb 4, 2026

My over all experience was great everyone was very helpful it was like I knew everyone before I walked in like they were old friends or something the process was smooth and quick. 10 out of 10 stars

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DealerRater Feb 1, 2026

Scott was courteous and professional throughout my service visit. He made sure I had the information I needed, including the pricing and rebate form and details for my new battery. Scott and the other members of the service team helped get me back on the road quickly. I’ll be back in the Spring or Summer for more service. Thanks!

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